Privacy Policy
PRIVACY POLICY
General information
Company name: Lotusas Limited.
Registration number.: 77238999.
1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the processing of your personal data when using our website. Personal data includes all data with which you can be personally identified.
1.2 The data controller for processing personal data on this website, within the meaning of the General Data Protection Regulation (GDPR), is Store Name. The controller of personal data is the individual or legal entity who, alone or jointly with others, decides on the purposes and means of processing personal data.
1.3 This site uses SSL or TLS encryption for security purposes and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries addressed to the controller). You can recognize an encrypted connection by the "https://" character string and the lock symbol in your browser line.
2) DATA COLLECTION WHEN VISITING OUR WEBSITE
When using our website purely for informational purposes, i.e., if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our server (known as "server log files"). When you access our website, we collect the following data that is technically necessary to display the site:
- The web page visited on our site
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you arrived at the page
- Browser used
- Operating system used
- IP address used (possibly anonymized)
Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. Data will not be transmitted or used in any other way. However, we reserve the right to check server log files subsequently if there are concrete indications of illegal use.
3) COOKIES
To make visiting our website more attractive and enable the use of certain functions, we use cookies on various pages. These are small text files stored on your device. Some of the cookies we use are deleted after the end of the browsing session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser upon your next visit (persistent cookies). When cookies are set, they collect and process specific user information such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specific period, which may vary depending on the cookie.
In part, cookies are used to simplify the order process by saving settings (e.g., saving the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, processing is carried out in accordance with Art. 6(1)(b) GDPR for the execution of the contract or in accordance with Art. 6(1)(f) GDPR to protect our legitimate interest in the optimal functionality of the website and a customer-friendly and effective design of the site visit.
We may work with advertising partners who help make our online offering more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive (third-party cookies) when you visit our website. If we cooperate with the aforementioned advertising partners, you will be individually and specifically informed about the use of these cookies and the extent of the information collected in the following paragraphs.
Please note that you can configure your browser to be informed about the setting of cookies and to decide individually whether to accept them, exclude the acceptance of cookies for certain cases, or generally reject them. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find this information for the respective browsers at the following links:
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) CONTACT
When contacting us (for example, via a contact form or email), personal data is collected. The data collected in the case of a contact form is visible on the respective contact form. This data is exclusively stored and used for the purpose of responding to your request, to contact you, and for associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact aims to conclude a contract, an additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted after the final processing of your request if it can be inferred from the circumstances that the matter in question has been conclusively resolved and provided there are no statutory retention obligations.
5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT EXECUTION
In accordance with Art. 6(1)(b) GDPR, personal data continues to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. The data collected is visible on the relevant input forms. You may delete your customer account at any time by sending a message to the address of the controller mentioned above. We store and use the data you provide for contract execution. After the contract has been fully executed or your customer account has been deleted, your data will be blocked, taking into account tax and commercial retention periods, and deleted after these periods expire, unless you have expressly consented to further use of your data or if legally permissible further use of the data has been reserved by us, of which we inform you below.
6) USE OF YOUR DATA FOR DIRECT ADVERTISING
6.1 Subscription to our email newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only information required for sending the newsletter is your email address. Providing additional data is voluntary and helps us address you personally. We use the double opt-in procedure for sending the newsletter. This means that we will only send you an email newsletter if you have expressly confirmed that you consent to receiving newsletters. We will then send you a confirmation email asking you to confirm that you wish to receive newsletters in the future by clicking on a corresponding link.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6(1)(a) GDPR. When registering for the newsletter, we store your IP address provided by the Internet Service Provider (ISP) as well as the date and time of registration to trace any possible misuse of your email address at a later date. The data collected when registering for the newsletter is used exclusively for advertising purposes via the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller mentioned above. After unsubscribing, your email address will be immediately deleted from our distribution list unless you have expressly consented to the further use of your data or we reserve the right to use data in a manner permitted by law, of which we inform you in this declaration.
6.2 Sending the newsletter by email to existing customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to send you regular offers by email for similar goods or services from our range. For this, we do not need to obtain separate consent from you. Data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, no email will be sent by us. You have the right to object at any time to the use of your email address for advertising purposes with effect for the future by notifying the controller mentioned above. For this, you only need to pay the transmission costs according to the basic rates. After receiving your objection, the use of your email address for advertising purposes will be immediately stopped.
7) DATA PROCESSING FOR ORDER EXECUTION
7.1 The personal data we collect is transmitted to the shipping company responsible for the delivery, to the extent necessary for the delivery of the goods. Your payment data is transmitted to the authorized credit institution as part of payment processing, to the extent necessary for payment processing. If payment service providers are used, we will explicitly inform you below. The legal basis for data transmission is Art. 6(1)(b) GDPR.
7.2 Use of payment service providers
PayPal
In case of payment via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal, we transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of payment processing. Data transmission is carried out in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for payment processing.
PayPal reserves the right to conduct a credit check for credit card payments via PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be transmitted to credit agencies in accordance with Art. 6(1)(f) GDPR based on PayPal's legitimate interest in verifying your solvency. The result of the credit check in terms of statistical probability of non-payment is used by PayPal to decide on providing the requested payment method. The credit check may include probability values (known as score values). If score values are included in the credit check result, they are based on a scientifically recognized mathematical-statistical process. Address data, among other factors, is included in the calculation of score values. For more information on data protection, including credit agencies used, please see PayPal's privacy policy.
You may object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
SOFORT
By selecting the "SOFORT" payment method, payment processing is carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we transmit the information you provided during the ordering process as well as information about your order, in accordance with Art. 6(1)(b) GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transmission of your data is exclusively for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary. For more information, please refer to the SOFORT Privacy Policy.
8) REVIEW REMINDER CONTACT
Own review reminder (not sent via a customer review system)
We use your email address for a one-time reminder to review your order for the evaluation system we use, provided you have given us your explicit consent in accordance with Art. 6(1)(a) GDPR during or after your order. You can revoke your consent at any time by sending a message to the data controller.
9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS
9.1 Facebook plugins with Shariff solution
Additional costs for special customs clearance and/or import duties are not included in the price and are to be borne by the customer.
Our website uses social plugins ("plugins") from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").
To protect your data when visiting our website, these buttons are not integrated without limitations as plugins but only through an HTML link. This integration ensures that no connection with Facebook servers is established when you access a page of our website containing such buttons. If you click on the button, a new browser window opens and navigates to Facebook’s page where you can interact with the plugins (possibly after entering your login information).
Facebook Inc., based in the United States, is certified under the EU-US Privacy Shield, which ensures compliance with the data protection level applicable in the EU.
For information on the purpose and scope of data collection as well as further processing and use of data by Facebook, and your rights and settings options to protect your privacy, please see Facebook’s Privacy Policy.
9.2 Google+ plugins with Shariff solution
Our website uses social plugins ("plugins") from the Google+ social network, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
To protect your data when visiting our website, these buttons are not integrated as unlimited plugins but only through an HTML link. This integration ensures that no connection with Google+ servers is established when you access a page on our website containing such buttons. If you click on the button, a new browser window will open and navigate to the Google+ page where you can interact with the plugins (possibly after entering your login information).
Google LLC, based in the United States, is certified under the EU-US Privacy Shield, ensuring compliance with the data protection level applicable in the EU.
For information on the purpose and scope of data collection as well as further processing and use of data by Google, and your rights and settings options to protect your privacy, please see Google’s Privacy Policy.
9.3 Instagram plugin with Shariff solution
Our website uses social plugins ("plugins") from the online service Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").
To protect your data when visiting our website, these buttons are not integrated as unlimited plugins but only through an HTML link. This integration ensures that no connection with Instagram servers is established when you access a page on our website containing such buttons. If you click on the button, a new browser window will open and navigate to the Instagram page where you can interact with the plugins (possibly after entering your login information).
Instagram LLC, based in the United States, is certified under the EU-US Privacy Shield, ensuring compliance with the data protection level applicable in the EU.
10) ONLINE MARKETING
10.1 DoubleClick by Google
This website uses the online marketing tool DoubleClick by Google, operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").
DoubleClick uses cookies to display ads relevant to users, improve campaign performance reports, or avoid users seeing the same ads multiple times. Using a cookie ID, Google can record which ads are displayed in which browser, thus preventing them from being shown more than once. Processing is based on our legitimate interest in optimizing the marketing of our website in accordance with Art. 6(1)(f) GDPR.
Additionally, DoubleClick may use cookie IDs to record conversions related to ad requests. This occurs, for example, when a user views a DoubleClick ad and later visits the advertiser's website with the same browser and makes a purchase. According to Google, DoubleClick cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with Google’s server. We have no influence over the scope and further use of data collected by Google through this tool, and therefore inform you based on our current knowledge: By integrating DoubleClick, Google receives the information that you have accessed the corresponding part of our internet presence or clicked on an ad from us. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or logged in, it is possible that the provider may obtain and store your IP address.
If you wish to object to this tracking process, you can deactivate conversion tracking cookies by configuring your browser to block cookies from the domain www.googleadservices.com, https://www.google.de/settings/ads, noting that this setting will be deleted if you delete your cookies. Alternatively, you can find out more about setting cookies and make the necessary adjustments on the Digital Advertising Alliance website at www.aboutads.info. Finally, you can configure your browser to be notified when cookies are set and decide on a case-by-case basis whether to accept them, or to refuse cookies in specific cases or generally. Refusing cookies may limit the functionality of our website.
Google LLC, based in the United States, is certified under the EU-US Privacy Shield, ensuring compliance with the data protection level applicable in the EU.
For more information on DoubleClick by Google’s privacy policy, please visit: https://www.google.de/policies/privacy/
10.2 Use of Google AdWords Conversion Tracking
This website uses the "Google AdWords" online advertising program and, as part of Google AdWords, conversion tracking by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google AdWords to draw attention to our attractive offers on external websites with the help of advertising tools (so-called Google Adwords). We can determine the success of individual advertising measures in relation to the data of the advertising campaigns. We pursue the interest of showing you advertisements that are of interest to you, making our website more interesting for you, and achieving a fair calculation of advertising costs.